September 2012
13 posts
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You Had Me at Hello
Hi Marc
Three minutes into my story, the SVP of Sales of one of the world’s biggest software companies said: “You had me at hello.” It was an instant connection—he grokked the value of each sales person truly understanding his customer’s business. Magical. Something I am sure you have experienced yourself!
What he saw was that for the first time ever, his sales and marketing people can get...
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BYOD: The Times They Are A-Changin'
Brother
You asked yesterday how many of the #TCDisrupt audience were on LSD. That crowd probably thought you said LCDs, but even so, they are making a revolution aren’t they?
This time it’s the BYOD revolution your man Bruce Francis is blogging about. As the poet said:
Come gather ‘round people Wherever you roam And admit that the waters Around you have grown ...
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“Only those who will risk going too far can possibly find out how far one can go.”
– T. S. Eliot
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August 2012
26 posts
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Coach needs you!
Dear Marc
Are you in contact with Lew Frankfort at Coach? Man, they need help and you’ve got the answers.
First in April they announce a blow-out quarter and up dividends, then 90 days later they miss based on slowing North America sales. Investor whiplash! Even opening a super trendy, men only store on Bleeker in Manhattan hasn’t done it.
Better get in there quick tho’ as...
“I have never worked a day in my life without selling. If I believe in something,...”
– Estee Lauder
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Why crash diets don't work
Marc
Serious subject here. Dieting! But since you’re not a teenage girl subject to the US media maybe it’s not something you obsess about… but in case you’ve tried it… crash dieting doesn’t work!
Great blog post from Seth Grodin on dieting and sales today - did you see it?
He’s right: “[Diets] don’t work for losing weight, they don’t...
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“However beautiful the strategy, you should occasionally look at the results.”
– Winston Churchill
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Awkward! Coke, chlorine, China... and Will.i.am
Hi Marc
You’re friends with Will.i.am right? Does he know the connection with Coke, China and chlorine that’s been causing Coke such a headache?
Let’s see - May Coke’s on it’s heels in China with a recall of chlorine tainted products and the natives are restless
- July my friend Hillary taps Will.i.am to do a concert in China for cultural and educational exchange...
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“If there wasn’t any competition, I’d be very worried, because it...”
– Marc Benioff
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BB&T's no Mr Potter
Hi Marc
If being a BFF takes shared experience then BB&T could be yours.
They’re buying…
They’re volunteering…
And they’re looking for your peeps (salesforce.com users). Their business opportunity - growth and a great culture - is your opportunity!
Glad they’re no Mr Potter,
Penny
p.s. Want to withdraw more customer intelligence on BB&T?...
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WatchHi Marc
Did you see the shoutout I gave to salesforce in my TEDx talk? (It’s only 2 minutes in). I’m on a mission to get kids into STEM, especially software. And high school kids should know the name salesforce!
It’s an idea worth spreading
Penny
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Have you met Nina yet?
Hi Marc,
Have you checked in with Nina yet? Your customer USAA is making a breakout move with her: USAA Announces Voice Recognition Banking Assistant Nina. Maybe you can use this type of technology in your platform for your customers to support their customers?
“Reports indicate that Nina understands spoken commands better than the gold standard and that is especially important when you...
