presenting

“You Had Me At Hello @FirstRain”

Letters to Marc Benioff

From The Desk Of

You Had Me at Hello

Hi Marc

Three minutes into my story, the SVP of Sales of one of the world’s biggest software companies said: “You had me at hello.” It was an instant connection—he grokked the value of each sales person truly understanding his customer’s business. Magical. Something I am sure you have experienced yourself!

What he saw was that for the first time ever, his sales and marketing people can get intelligence about their customer’s business, tuned to their strategy, so everyone can be as knowledgeable as his superstars.

There is no reason anymore that every one of your customers can’t easily understand their customer’s customer, their markets, the forces shaping their decisions. That’s how “You Had Me at Hello.” happens.

Dorothy

This tumblr is for you. So every one of your customers can be as smart about their customers as the top 5%. They’re coming to DreamForce (who isn’t!?) Dreamforce is over now - they believe in you - and they want that magical experience too.

Looking forward to #DF123!

Penny

p.s. Want your team to really grok your best customers? Drop me a line.

From The Desk Of

Why crash diets don’t work

Marc

Serious subject here. Dieting! But since you’re not a teenage girl subject to the US media maybe it’s not something you obsess about… but in case you’ve tried it… crash dieting doesn’t work!

Great blog post from Seth Grodin on dieting and sales today - did you see it?

He’s right: “[Diets] don’t work for losing weight, they don’t work for making sales quota” and “If you want to make sales quota, get in the habit of making more sales calls, learning more about your market and generally showing up.”

He sure is right about learning more about your market! It’s like eating more fruit and vegetables, just as effective!

waistline

Back to my broccoli,

Penny

p.s. Rainmakers help sales teams get healthy with more fruit and vegetables

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